Refund policy

Return & Refund Policy

At Blade Cases, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

You have 14 days from the date you received your order to request a return, in accordance with EU consumer protection law.

To be eligible for a return, your item must be in its original condition. We accept returns whether or not the case has been used.

How to Request a Return

To initiate a return, please contact us at hello@storebladecases.com with your order number and reason for return. We'll provide you with return instructions and a prepaid return label — return shipping is on us.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds will be processed back to your original bank account within 5–10 business days, depending on your bank.

Non-Returnable Items

Items that are damaged due to misuse or modified after delivery are not eligible for return.

Contact Us

For any questions about your return, reach out to us at hello@storebladecases.com or visit our contact page.